At Drive Thru Media your privacy matters. This policy explains how we collect, use, store and protect your personal information.

We follow the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). You can read more about these principles on the Office of the Australian Information Commissioner (OAIC) website.

What personal information do we collect and why?

“Personal Information” means anything that can identify you. This might include:

• Your name

• Email address

• Phone number

We collect this information in a few ways – for example, when you email us, use our website www.drivethrumedia.com.au, or interact with us on social media or other platforms. We may also receive information from publicly available sources or third parties.

We collect this info to:

• Provide and improve our services

• Communicate with you

• Share relevant updates or promotions

• Support client and audience research

You can opt out of our marketing messages at any time by contacting us or using the unsubscribe link in emails.

Whenever possible, we’ll explain why we’re collecting your information and how we plan to use it.

Sensitive Information

We do not actively collect sensitive information. But if we do for example, during a survey or event - we’ll only use it:

• For the purpose it was given

• For a directly related purpose

• If you’ve given consent

• Or if required by law

Third Parties

We aim to collect your information directly from you. If we receive it from someone else (like a marketing partner or social media platform), we’ll do our best to let you know.

Disclosure of Personal Information

We may share your information:

• With third parties when you’ve given consent

• If legally required to do so

How we protect your information

Your data is stored securely to prevent misuse, loss, or unauthorised access. When it’s no longer needed, we’ll delete or de-identify it – unless it’s part of our business records (which we keep for at least seven years).

Changes to this policy

We might update this privacy policy from time to time. The latest version will always be available on our website.

Questions or concerns?

Have a general question or want to understand how we’re handling your information? Get in touch via the Contact Us tab on our website.